Shipping policy
# Shipping Policy – Veyra Muse
Last updated: May 18, 2026
At Veyra Muse, we are committed to delivering your order as quickly and efficiently as possible.
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## 1. Processing Time
All orders are processed within 1–3 business days.
Please note:
- Orders are not processed on weekends or public holidays
- During high demand periods, processing times may be slightly extended
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## 2. Shipping Time
Estimated delivery times:
🇬🇧 United Kingdom: 5–10 business days
Please note that delivery times are estimates and may vary due to external factors.
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## 3. Shipping Costs
- Free UK shipping on orders over £70
- Standard shipping fees apply to orders below this amount (calculated at checkout)
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## 4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this to monitor your delivery in real time.
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## 5. Delays
While we strive to deliver your order on time, delays may occur due to:
- High demand
- Courier issues
- Customs processing (if applicable)
Veyra Muse is not responsible for delays caused by third-party shipping services.
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## 6. Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
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## 7. Lost or Stolen Packages
If your package is marked as delivered but you have not received it:
- Please check with neighbors or your local courier
- Contact us and we will assist you
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## 8. Split Shipments
In some cases, your order may arrive in separate packages to ensure faster delivery.
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## 9. Contact Us
If you have any questions regarding your shipment, please contact us:
📧 Email: support@veyramuse.com
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Thank you for shopping with Veyra Muse.